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Enjoy our fast, simple and secure online shopping with Bees Brilliance.

To assist us with you order, please make sure you supply us with your full and correct shipping address. If you accidentally enter the wrong address, please contact us as soon as possible.


Shipping cost

Delivery (estimated)

New Zealand

FREE SHIPPING for all orders within New Zealand over $50.

The delivery fee is $5 for orders under $50.

Orders are sent by non-signature courier. 2-3 working days.

Please note working days exclude Saturday, Sunday and statutory holidays.


Shipping rates apply.

Orders are sent by non-signature courier.

Please ensure this is a physical address, not a PO Box.

4–10 working days.

Rest of World

Shipping rates apply.

Orders are sent by international courier.

10-15 days.

Order enquiries

An order confirmation will appear as the final step in your order process. You’ll also receive an email confirmation with an order number and summary of your purchase. Once your order has been shipped, you’ll receive an additional email confirming shipment. This email will include tracking information (where applicable).

Customs/Import Regulations

Customs and import regulations vary widely between countries. Please be aware that orders shipped internationally may be subject to import duty or other customs taxes. We recommend that you contact your local customs office for further information.

Any customs or import duties are charged once the order reaches its destination country and must be paid by the recipient of the order. Where customs charges are due, this may impact the time it takes your parcel to reach you.

Order cancellations

You may cancel your online order provided we have not already dispatched it. We’ll refund the cost of your order to the credit card you purchased with. Please contact us as soon as possible – we’ll do our best to accommodate your request.

Damaged items

We make every effort to ensure that your order arrives in perfect condition. It is normal for the shipping carton to show some wear; however if damage has occurred to the product(s) inside, please contact us and we’ll do our best to resolve any issues.

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